Coinsquare Secure Login & Trading

To reset your Coinsquare password, click on the "Forgot Password" link on the login page. You'll need to enter the email address associated with your Coinsquare account. Check your email for a password reset link and follow the instructions to create a new secure password. We recommend using a strong, unique password that includes uppercase and lowercase letters, numbers, and special characters. For security reasons, password reset links expire after 24 hours. If you don't receive the email, check your spam folder or contact Coinsquare support for assistance.

Coinsquare employs multiple layers of security to protect your account and assets. These include two-factor authentication (2FA) requirement for all logins and withdrawals, biometric login options, advanced encryption for all data transmission, and regular security audits. We store 95% of digital assets in cold storage (offline) to protect against online threats. Our platform also features multi-signature wallet technology, real-time fraud monitoring, and compliance with Canadian financial regulations including IIROC oversight and CIPF protection. Additionally, we maintain comprehensive insurance coverage and employ a dedicated security team monitoring the platform 24/7.

Deposit and withdrawal times vary by method. Interac e-Transfer deposits are typically processed within 30 minutes during business hours. Bank wire transfers may take 1-3 business days. Cryptocurrency deposits require blockchain confirmations, which can take from a few minutes to an hour depending on network congestion. Withdrawals undergo security verification and are typically processed within 24 hours. CAD withdrawals to Canadian bank accounts usually take 1-3 business days. For security purposes, larger withdrawals may require additional verification. You can track the status of all transactions in your Coinsquare account dashboard.

Coinsquare offers competitive and transparent fee structure. Our standard trading fee is 0.20% for both makers and takers, which is among the most competitive in the Canadian market. We offer reduced fees for high-volume traders, with rates decreasing based on 30-day trading volume. Deposit methods have different fees: Interac e-Transfer deposits are free, while bank wire deposits have a small fee. Withdrawal fees vary by cryptocurrency based on network costs. There are no fees for CAD withdrawals to Canadian bank accounts. All fees are clearly displayed in our fee schedule, and you can view your specific fee tier in your account settings.

Currently, Coinsquare primarily serves Canadian residents. To open a Coinsquare account, you typically need to be a resident of Canada with a valid Canadian address and government-issued identification. We require all users to complete our verification process, which includes providing Canadian identification documents. While we're exploring international expansion, our current regulatory framework and banking relationships are focused on serving the Canadian market. International users may be able to access certain features, but full trading capabilities including CAD pairs and Interac e-Transfer are limited to verified Canadian residents. Please check our terms of service for the most current eligibility requirements.